Returns & Exchanges
At Beneath, we want you to feel confident in your skin and your purchase. If you are not completely satisfied with your order, we offer a 30-day return policy for products in their original, unopened condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
